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Our Risk-Free Return Policy...Buy With
Confidence and Security

We Guarantee Your Satisfaction with Sale!
After
you've purchased one of our innovatve pool
cleaners, we will take it back if you
are not 100% satisfied. The following is our
Exclusive
Satisfaction Guarantee Return
Policy.
Terms and Conditions
1. Upon receipt of any model cleaner
purchased from our company, customers may
return it to for a full refund under
the following terms and conditions:
2. You must send us an
email within fourteen (14) days of receipt
of your Pool Buster, advising us you want to
return it under our Satisfaction Guarantee
program;
3. You will shortly
receive a simple-to-fill out form which all
you need to do is fill out and return by fax
or mail;
4. We will promptly confirm
that you have contacted us with fourteen
(14) days of receipt, and upon verification
that you have complied with these simple and
fair qualifications, we will send you a
Return Merchandise Authorization (RMA)
number;
5. We expect normal
wear and tear for two weeks of use, but the
unit must not be abused or damaged in any
other way;
6. Customer must pack the
unit in its original carton, and include all
parts, packing material, documents and
warranty card. Be careful not to damage the
box or packing materials, because we can
only can returns in their original box, with
all packing materials intact. (We strongly
recommend that if the box has any major
damage when you first received it, you
notify us by email within 24 hours and
detail the damages).
7. Customer is fully
responsible for all return shipping charges,
and unit must be received at the
manufacturer, Water Tech, 10 Alvin Ct, Suite
111, East Brunswick N.J. 08815 within 21
days of your receipt.
8. Unit, all parts,
packing material and original shipping box
must be in original, undamaged condition;
9. Credit card purchases
only;
10. All units will be inspected
for compliance with the above rules at the
factory. Upon confirmation of such
compliance, customer's credit card charges,
exclusive of original shipping costs will be
credit back to customer.
11. Because this Exclusive Guarantee is so
liberal, these terms shall be strictly
enforced. Any variance may void guarantee at
the option of The PoolDr. |